24 Hour Emergency Response Service for HAZMAT Shipping


The United States Department Of Transportation (U.S. DOT) requirements under CFR 49 Transportation § 172.604 "A person who offers a hazardous material for transportation must provide a 24- hour emergency response number for use in the event of an
emergency involving the hazardous material."

*Failing to comply can result in civil penalties and fines of up to $32,500 per incident, per day*

The Occupational Health and Safety Administration (OSHA) requirements 29 CFR § 1910.1200 “(XII) The name, address and telephone number of the chemical manufacture, importer, employer or other responsible party preparing or distributing the material safety data sheet, who can provide additional information on the hazardous chemical and appropriate emergency procedures, if necessary”.

An emergency number on your MSDS’s, where emergency information can be provided in the event of incident with a hazardous material, is one of many requirements facing the needs of manufactures, transporters and employers having to meet the requirements for the Hazard Communication Standards. ChemTel Inc. provides the services you need to be in compliance with both the U.S. DOT and OSHA requirements, whether we manage your MSDS's in house or via the Internet.

*In 2005 the 2nd most common violation for OSHA is “Hazardous Communication” program*

ChemTel’s Emergency Communicators are highly trained in their field of providing hazardous materials information, mitigation procedures, medical first response needs, third party conferencing, translation services that are far above any other service provider. Our staff works with state-of-the-art telecommunication and computer systems, along with one of the largest MSDS databases in North America.

Aircraft Rail Truck Ship

HOW WE DO IT:

ChemTel, Inc. Emergency Communication Specialists begin a call by obtaining vital information: call back number, caller’s name, material identification, company affiliation, incident location, on-scene conditions and incident details are examples of the types of information gathered.

The caller receives immediate guidance, if additional on-scene support is needed, ChemTel will contact Hazmat Response Teams, and with client authorization, dispatch them to the site. In addition, our responders, if required, will conference call with the Emergency Medical Personnel on scene, as well as hospital personnel, and send MSDS’s (via email or facsimile) to the appropriate parties. ChemTel strives to handle all calls without client involvement. However, if desired or appropriate, company representatives can be contacted for additional information and/or assistance. Upon concluding the call, the responder completes a detailed report documenting the incident. The report is then sent via facsimile, e-mail, pager, or cellular phone to your company appointed Representative.

As a ChemTel EMERGENCY RESPONSE Subscriber, You Will:

  • Comply with U.S. DOT Hazardous Shipping Regulatory Requirements
  • Comply to FAA and IMDG Shipping Regulations
  • Enhance Product Stewardship
  • Comply with Federal OSHA “Right to Know” Requirements
  • Improve Worker and/or Consumer Safety and Confidence


ChemTel, Inc. can design programs to accommodate companies with special needs. We are your single source solution for any type of 24-hour Emergency Communications Support.


In Addition to our Basic Emergency Phone and MSDS Access Programs, ChemTel can Provide:

  • Natural Disaster Reporting Assistance
  • Facility Disaster Plan Support
  • Employee Assistance Program Support
  • 24-Hour Telephone Bridge Service
  • En route Security Plans – DOT / ERAP Transportation plans
  • Port to Port Shipping
  • On-Site Pre-DOT Audits
  • 24 Hour Medical Emergency Number on Product Labels
  • Risk Management Assessments
  • Security Tracking Programs for Product or People
  • Corporate Phone Roll Over to Our Live Operator Response Communications Systems


The professional, efficient and thorough way we process calls, handle incidents, access information and provide assistance, literally sets us apart from the rest.

ChemTel, Inc. takes 24-hour Emergency Response Telecommunication Assistance to the highest level of service and accountability. We know this is what our clients deserve and will benefit from.

For more information about this or other ChemTel services call toll free
North America:1-888-255-3924 or International: + 01-813-248-0573
or E-mail ChemTel at sales@chemtelinc.com




24 Hour Emergency Response environmental clean up
Call toll free: 1-800-852-8878 or click on icon above



  • ChemTel offers Port to Port 24/7 ERS shipping program for manufacturers, freight forwarders and brokers exporting from country to country.
  • MSDS on Demand helps prevent OSHA fines. Call ChemTel to get details how only $4 will save you $500 OSHA fine.
  • Keep Roads Safe fleet safety program by ChemTel could be the best insurance for your safety team. Only $1 per month per vehicle.
  • ChemTel offers new Global Harmonization MSDS and can easily update your current MSDS to the new format.
  • Need to convert paper MSDS to electronic and get away from binders? ChemTel has your solution.
  • Reduce your risk liability by contracting with ChemTel to place our special 24 Hour Medical Emergency number and logo on your packaging or private package label. We take the emergency calls 24/7 protecting your risk exposure.
  • ChemTel’s Corporate Risk Manager Kenneth Coffing attends 34th Annual Conference on Explosives & Blasting Technique in New Orleans, Louisiana USA. As a Corporate Member to the International Society of Explosives Engineers ChemTel participates in Blasters Training Seminar as a commitment to continued education for staff. ChemTel signs exclusive contract with ISEE to represent the 4,700 members for 24 Hour Emergency Services required by CFR 49 DOT Transportation regulations. ISEE members now get discounts on emergency services.
  • ChemTel assist U.S. Coast Guard in San Francisco to clear illegal shipping manifest papers for explosives arriving from China. The 23 hour effort resulted in success for the importer and exporter with NO FINES.
  • ChemTel assist in DOT training of 700 individuals April 14 in Kansas.
  • MSDS global harmonization is now a standard for ChemTel with our own Chemist writing MSDS and revising MSDS.
  • Now you can link through ChemTel website to purchase placard shipping signs, shipment labels and link to Fed Ex for shipping manifest papers. Go to Links & Forms tab above to drop down tab Fed Ex / Supplies.
  • Need a disaster plan for Hurricane Season? Call ChemTel. We can roll your company calls over to our emergency call center should your power or phones go down.
  • ChemTel helps in saving a client two million dollars in law suit with our back up data from an incident report and our recorded calls from the incident call in.
  • ChemTel provides DOT and Canadian ERAP transportation security plans for hazardous shipping 1.1 explosives.
  • Need an MSDS? ChemTel can source an MSDS for only $25.
  • ChemTel audits 14 manufacturing sites to provide Pre DOT audit saving the client thousands of dollars in potential fines and helps improve the staff knowledge of DOT requirements. Can your company benefit from this value added service?
  • Associations join ChemTel! Ask for the benefits.
  • Are your MSDS in OSHA 3 year compliance? ChemTel can convert those old 1980 or 1990 MSDS into updated electronic format MSDS that comply with OSHA right to know regulations.
  • ChemTel now offers Hazardous Waste Contingency Plans.
  • ChemTel offers Port to Port 24/7 ERS shipping program for only $100 to Asian manufacturer, brokers and exporters. This releases the liability of the North American importer / buyer by 80%. Why assume the risk of shipping on the ocean?
  • ChemTel attended annual Expo Events for 1.3 & 1.4 explosives PGI, NFA and PI conventions this fall and will be at the ISEE 1.1 Explosives convention in January 2008.
  • Pay by credit card – go to Links & Forms – drop down and fill out credit card form.
  • Ask us about our Property Protection Plan program. ChemTel can be your 24 hour a day emergency monitoring company on any property in the world.
  • DOT Transportation Security plans to comply with CFR49 is available from ChemTel. Speeds up an audit by DOT by having all that is needed in one binder.
  • Need a medical emergency number on a product label to reduce risk and liability? Call ChemTel for our 24 Hour Medical Emergency program on product labels worldwide.
  • Associations can join ChemTel to save members money and benefit the Association!
  • Need to track your drivers or shipments? ChemTel offers a unique program to coordinate driver call-in while on route plan to GPS triangulation. This will meet requirements of DOT, Homeland Security and ATF.
  • ChemTel offers a worldwide shipping program for returning air bags and seat belts. Please call for details.
  • See our FAST FACT FLYERS under Links & Forms tab or by clicking on cover page FAST FACT FLYERS.
  • If you import from any country please ask how you can reduce your RISK and LIABILITY by 80% through our “Port to Port” shipping contract.
  • Enviro–Kleen Certification Program available at ChemTel for green product approval. Call today to pre-qualify your product as earth friendly.
  • ChemTel’s Own Kenneth Coffing Named Among the Who’s Who in the Safety Profession by Workplace HR & Safety Magazine. Click Here to View Press Release.
  • Kenneth Coffing travels to Beijing China to meet with the Chinese Director and Deputy Director of CIQ.
  • Please see page six of ChemLine Newsletter Issue 4 2007 for listing of new websites.
  • ChemTel staff attended the ISSA Orlando convention to visit with our chemical industry clients.
  • ChemTel staff attended the Tampa Convention Center Construction Expo to increase our knowledge in the construction industry.
  • OSHA MSDS websites now available.
  • ** Mouse over text to stop movement**

     

     

    Ship Explosives and Other HAZMAT by Aircraft, Click Here for More Information


    OSHA’s 2009 Budget Means
    More Enforcement, More Fines.
    Click here to Read the Article

    Click Here
    to Visit ChemTel's Corporate Website

     

     

     

     

    ChemLine Newsletter
    for Training